Name: Elin Eklund
Location: Gothenburg
Title: Ocean Export
Working at Hecksher since: 2019
Describe yourself in three words: Routine person, chatty and very funny (if you ask my colleagues).
How would you describe your role?
Much of structuring, planning and effectivity. You must be able to handle several things at the same time.
What is the most exciting part of your job?
All the people you meet and have contact with - from Sweden and all around the world.
How would you describe the culture at Hecksher?
A lot of humor and a familiar atmosphere where everyone helps each other.
Do you have any tips to customers planning their transportation?
Focus on what’s important for your transport - is it the price, the transit time or the environmental emissions?
What does customer focus mean to you and how do you apply it in your daily work?
To keep the customer in center and to build trust. You need to make them feel safe with you and show them that you have control over their transport.
What are you most proud of in your work?
No matter how hard or difficult a shipment has been when I feel that I have learned something new from it in the end.
Any tips for others that would like to join the Hecksher team?
Be happy, you can come a long way on that.